WEEE Regulations and compliance
You can now recycle your old electrical items with us
If you're buying a new electrical item, we will recycle your old one for free; you just need to pay the return carriage if you choose to use our carriers to collect the item from your house.
Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items.
We can arrange a like-for-like collection of your old product with our nominated carriers when you purchase a new product from us. Please call our sales dept on 0845 177 0512 within 48 hours of placing your order to arrange collection with us through our nominated carriers.
Please note returning a product with our carriers costs £49.99 for carriage of the machine. For our carriers to collect, the machine should be in a safe and easy to access downstairs location and dis-assembled so that it can easily fit through any exit to your property.
Please also note if the collection fails due to the product being inaccessible, fully built and unable to fit through a door, or not in a safe location for collection (including upstairs rooms), the original collection fee will remain and a further charge of £49.99 would be required to re-attempt a collection.
You may also return the machine to us by your own carrier at your own cost within 28 days of purchasing your new item.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electrical items on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at recyclenow.com.